Last updated: 8 November 2025

This Privacy Policy outlines how Health Hub Academy Ltd, acting on behalf of Forte Web Solutions Ltd, collects, uses and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Data Controller: Health Hub Academy Ltd

43 Highwalls Avenue,

Dinas Powys,

Vale Of Glamorgan,

CF64 4AQ

Company Number: 12486061

Privacy Contact:

Robert Dicks – Contact Via Email

2. What Data We Collect

We may collect and process the following personal data:

Your name

Email address

Phone number

IP address and browser/device details

Details submitted via contact forms, chatbots, or calendar bookings

Payment data (processed via Stripe)

3. How We Use Your Data

We use your personal data to:

Respond to your enquiries

Deliver our services and manage your account

Send marketing communications (only if you have opted in)

Monitor and improve our website via Google Analytics

Process payments securely through Stripe

4. Legal Basis for Processing

We process your personal data on the basis of consent. You can withdraw this consent at any time by contacting us at the email address above.

5. Sharing Your Data

We may share your personal data with trusted third parties, including:

Google Analytics

High Level CRM

Stripe (for secure payment processing)

We do not sell or rent your personal data.

6. Your Rights

Under UK GDPR, you have the right to:

Access the data we hold about you

Request correction or deletion of your data

Withdraw consent at any time

Lodge a complaint with the Information Commissioner’s Office (ICO)

7. Data Retention

We retain personal data only for as long as necessary and in accordance with UK law.